News:

Dear forum visitors, if the support forum is not available, please try again a few minutes later. Thanks!

Main Menu
Support-Forum

failed to download

Started by kamilrhu, 10.08.2021 22:16:03

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

kamilrhu

Hello,
i just installed Jdownloads 3.9.7.2 i created 2 categories with 1 file in each one. i haven´t put any restriction to download them. but tha last step failed, the loading of the file.

the error is different for the files.
a pdf file gives: An error occurred while loading the PDF document (picture attached)
https://hidraulicapractica.com/component/jdownloads?task=download.send&id=1&catid=3&m=0

a zip file gives: This website cannot be accessed The website https://hidraulicapractica.com/component/jdownloads?task=download.send&id=2&catid=4&m=0 may be temporarily inactive or may have been permanently moved to another address.
ERR_INVALID_RESPONSE
https://hidraulicapractica.com/component/jdownloads?task=download.send&id=2&catid=4&m=0

i am using:
joomla 3.9.26
php 7.4
Mysql 10.3.30

Can you help me. i will appreciate it.

  •  

Tazzios


Not an answer, but some more info:
I tested this link
https://hidraulicapractica.com/component/jdownloads?task=download.send&id=1&catid=3&m=0
edge fail
chrome fail
firefox OK

With FF i can download all 3 pdfs. When i click on the zip download nothing happens

kamilrhu

Thank you Tazzios,

the zip file downloaded perfect in firefox.
I found out something else. When i change "Send Downloads using the PHP Script" to NO, pdf files can be downloaded without trouble but the file address where it is stored is exposed. That is something i don't want.

any suggestion? thanks in advance.
  •  

ColinM

H
I will send you a PM (Private Message)Colin
Colin M
  •