Problem with Jdownloads on another site. - [Solved]

[danieledel]

In another website, where I upgraded from Joomla 3.9 up to Joomla 4.3, Jdownloads update seemed perfect up to version 4.0.26 (stable), but then I discovered a strange problem. All folders in the list appear to have zero files in them: http://ogigia.altervista.org/Portale/file-scaricabili



but for example this folder contains 5 downloadable files: http://ogigia.altervista.org/Portale/file-scaricabili/category/2-applicazioni-android-di-ogigia

What may have happened? It seemed to me that everything had gone well, and that everything was perfect. What can you advise me?
Thank you and good evening.

[Arno]

Hi,
please read this:
https://www.jdownloads.com/forum/index.php?topic=13969.0
and install jDownloads 4.0.27. This should fix it.

[danieledel]

Full of enthusiasm I immediately installed the new version 4.0.27, as indicated above, but the problem remains.



Also I found that if I click to update the list of directories and files with "Check Download Area" a warning says I do NOT have permission to do this, I don't understand how this is possible.
Good evening.

[Arno]

Hi,
nobody else has reported a problem like this. So I think it can only be the result from your installation.
Have you checked the permissions from scan.php file?

Can I get access to the backend?

[danieledel]

The permissions of the administrator/components/com_jdownloads/helpers/scan.php file are 664 , I set them to 755 but the problem remains. I send the access data with a private message.
Thank you and good evening.

[Arno]

The permissions of the administrator/components/com_jdownloads/helpers/scan.php file are 664 , I set them to 755 but the problem remains. I send the access data with a private message.
Thank you and good evening.

For me it seems that the used key is not correct. I will send you a PM.

[danieledel]

Thanks for the help, I read the PM. The problem of "wrong file numbers present" remains: http://ogigia.altervista.org/Portale/file-scaricabili
It has NOT been fixed unfortunately. How can I help repairs?
Thank you and good day.

[Arno]

Hi,
please read my next PM. 

[Arno]

I have your send an e-mail.
Let's use this direct way for your problem in the future. It makes it easier. Thank you.

[danieledel]

I have sent several emails with various updates, good evening.

[danieledel]

Thanks for the help, now everything works fine on my website, a capable and intelligent technician, ethically committed to not abandoning those who have trusted him. A great man, a great project, my admiration is inevitable.
Good evening.