Help "The requested file was not found. Please inform the webmaster" [solved]

[ion_sc]

Hello,

After update from 1.9.11 to 3.2, I've these error on many downloads. Other downloads works.

the error is "The requested file was not found. Please inform the webmaster".

[ion_sc]

I will complete information. I workg with:

Servidor web   Apache
Interfaz de PHP   apache2handler
Versión de Joomla!   Joomla! 3.4.1 Stable [ Ember ] 21-March-2015 20:30 GMT
Versión de la plataforma de Joomla!   Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

[ColinM]

Hi
Did you see the documentation
http://www.jdownloads.net/documentations/item/how-to-upgrade-jdownloads-component-from-1-9-x-to-latest-3-x-version

It needs to be done very carefully!

Colin

[ion_sc]

Dear Collin,

Yes, I see it and I followed the instructions step by step, but doesn´t works.

Now, I requested restore a website backup, because is not possible to access on backend to Jdownloads component.

[ion_sc]

Hello,

I made it a new time and I've the same error. Is any solution to link the archives a new time?

[ion_sc]

Problem is solved.

Is a error on the folder name. When update to new version, it change the name.

Thank you for yor help.

Can you close this post.

[ColinM]

Hi
Glad you got it sorted - one has to  be careful at each stage!!
Colinb