Not Permitted error on configuration change

[stuartjw]

Joomla! 3.4.1 and now 3.4.2
jDownloads Version 3.2.34

PHP Built On   Linux vulcan.xssl.net 2.6.18-471.3.1.el5.lve0.8.72 #1 SMP Wed Mar 12 18:22:20 EDT 2014 x86_64
Database Version   5.5.42-cll
Database Collation   latin1_swedish_ci
PHP Version   5.4.40
Web Server   Apache
WebServer to PHP Interface   cgi-fcgi
Joomla! Version   Joomla! 3.4.2 Stable [ Ember ] 30-June-2015 12:00 GMT
Joomla! Platform Version   Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent   Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.130 Safari/537.36

I have deactivated all Cache and Compress options in the Joomla configuration and template settings.

The problem in detail:
The /index.php?option=com_jdownloads&view=config   screen opens correctly but when I save or close, even if no changes are made, I get Not Permitted bank screen

I have searched for "Not Permitted" in joomla forum and here but can find nothing

Screen shot attached





[gelöscht durch Administrator]

[ColinM]

Hi
This sounds as if the Install did not go through properly or some other system based fault.  Need to ask a series of questions so please excuse.

Have you been using jD3.2 series previously OK?

Were you upgrading from a jD 1.9 or a jD 2.5 series?

Was it a first time install?

Did you install/update using the 'Upload Package Method' in the Extension Manager?  Other methods may cause a 'challenge' at the moment.
.
Were there any error messages during the install/upgrade?  Sometimes there is not enough memory allocated in PHP.  This is not unusual in Apache webservers with cPanel

Please let us know the situation in mre detail so we can better help you.

Colin

[stuartjw]

Thanks for your thoughts, it looks like it was a permissions problem and looks like my hosting provider has fixed it. 

I am no longer getting the Not Permitted error when changing and/or saving the configuration

thanks
Stuart

[ColinM]

Stuart
Thanks for update.  Yes the Files need 0644 permissions and directories need 0755.
Colin