Content Encoding Error An error occurred while connecting...

[OrangeStar]

Hello.


When switching to "Check Download Area" - "Full scan" in the jDownloads Control Panel a window appears telling "Content Encoding Error An error occurred while connecting..." The Check Download Area option cannot be selected. However the Monitoring Logs shows all new files and directories.

Joomla 4.4.3 and jDownloads 4.0.42 Stable, PHP version 8.1.29.

I tried to disable GZip in Joomla but the same effect: there's an error.

Thank you in advance.
Max.

[ColinM]

Hi
Have you tried using testmode in Check Download Area?
Would help if you could get an error report this is easy to do. I have written a shortnote in the jD Documentation
https://www.jdownloads.net/documentation/general-items-v3-9/turn-on-joomla-debug

Please letus know
Thanks
Colin

[OrangeStar]

Hello again Colin.


What is the testmode? Where I can find it ?



Here's the Setting - Monitoring Tab:




I don't have any error when Debugging in Joomla as it's a separate window; the window url which opens is: site.com/administrator/components/com_jdownloads/helpers/scan.php?key=jMjD1QIN0nFT3JqLuQb6D0JCNo8Lh8cE&mode=0&test=1

The Window message (translated from french):

Content encoding error

An error occurred while connecting to site.com.

Please contact the website owners to inform them of this issue.

Here's few information from Joomla Debugging Tool:







Maybe this is due to my "upload directory path" change from default root/jDownloads to mine which is home/forcepas/mysite.net/documents ? However I can see all folders and files in "Monitoring Logs" tab.



Regards,
Max.

[OrangeStar]

Anyone to help me ?

I updated the jDownload to 4.0.43 Stable but the problem still there... 

[ColinM]

Max
As you say it might be that you have changed the default location
I assume you  changed Upload directory path in Options - Path Settings.  Is that correct?
Did you also create the two subdirectories _preview_files and _tempzipfiles?

I will check thing in one of my test sites.
Colin

[ColinM]

Max
I see you have Test Mode selected which is OK
I have quickly tested changingthe root address.  Provided you copy over or move all the existing contents of jdownloads then changing the root works ok

Colin

[OrangeStar]

Hello Colin.


Thank you. So what's wrong with my jDownload ?

The folders "_preview_files" "tempzipfiles" and "Uncategorized" (all folders which were in jDownloads default folder) have been successfully transferred to my new root folder.

I assume you  changed Upload directory path in Options - Path Settings.  Is that correct?

Yes, correct.

What next can I do to debug and start to use the "Check Download Area" ?


Regards,
Max.

[ColinM]

Hi
I will send you a Private Message.  They are secure
Colin

[OrangeStar]

Hi Colin,


I answered in Private Message.



Max.

[ColinM]

Max
Plerased to hear that removing Gzip, as suggested, from your server now allows the Control Panel 'Check Download Area' to work again.
Colin