File upload problem

[general133]

Hello
I have a problem
When I upload an audio file
The file size will become 0 and the suffix .part
See the picture
i use joomla 3

please help
This problem occurs only with audio files

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[Arno]

Hi,
I have never see a problem like this before.
But you could try this: Make sure that you have as value 0 in the option on the pic below.

Alternate could you use other possibilities to upload files in jDownloads. So you could upload it via FTP in this root folder or select it (for upload) in the Download creation form.

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[general133]

chunk size is zero
But there is still a problem.
where is the problem from? what should I do?

[Arno]

See pic. Try it then again and check the upload log.

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[Icom]

I've got the same problem, but for any files that I tried to upload from backend. Chunk size is set to zero; Loging is on, but it's empty.

[Arno]

I have no problems to use this. Could I maybe get backend access via PM?
But I can first tonight check it. In the meantime could you use the normal upload way. See pic.

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[general133]

I activated.
But how can I see the file logs
When I click on the button
Page refreshes

Warning: Failed to move file: /tmp/phpEWJOmf to /home/...../domains/...../public_html/jdownloads/_uncategorised_files/ramazan_shab21_960325006.mp3

Saving failed with error: The file could not be uploaded. Check the server settings(FTP: set to CHMOD 0755)


While the access level for all folders is 755

[general133]

please help me

[general133]

error in log file:

[UploadComplete]
[StateChanged] STOPPED
[FileUploaded] File: id=o_1bog978hksng1mn11kbkp941033a, name=ramazan_shab04_960308004.mp3, type=audio/mp3, size=1482362, origSize=1482362, loaded=1482362, percent=100, status=DONE, lastModifiedDate=Tue Jul 04 2017 04:47:29 GMT+0430 (Iran Daylight Time) Info: response={"error":1,"code":101,"msg":"Failed to open input stream."}, status=200, responseHeaders=Date: Sat, 26 Aug 2017 22:05:09 GMT Content-Encoding: gzip Server: LiteSpeed Vary: Accept-Encoding Content-Type: text/html Connection: close Accept-Ranges: bytes Content-Length: 76
[UploadProgress] File: id=o_1bog978hksng1mn11kbkp941033a, name=ramazan_shab04_960308004.mp3, type=audio/mp3, size=1482362, origSize=1482362, loaded=1482362, percent=100, status=UPLOADING, lastModifiedDate=Tue Jul 04 2017 04:47:29 GMT+0430 (Iran Daylight Time) Total: size=1482362, loaded=1482362, uploaded=0, failed=0, queued=1, percent=100, bytesPerSec=158474
[UploadFile] id=o_1bog978hksng1mn11kbkp941033a, name=ramazan_shab04_960308004.mp3, type=audio/mp3, size=1482362, origSize=1482362, loaded=0, percent=0, status=UPLOADING, lastModifiedDate=Tue Jul 04 2017 04:47:29 GMT+0430 (Iran Daylight Time)
[BeforeUpload] File: id=o_1bog978hksng1mn11kbkp941033a, name=ramazan_shab04_960308004.mp3, type=audio/mp3, size=1482362, origSize=1482362, loaded=0, percent=0, status=QUEUED, lastModifiedDate=Tue Jul 04 2017 04:47:29 GMT+0430 (Iran Daylight Time)
[StateChanged] STARTED
File: id=o_1bog978hksng1mn11kbkp941033a, name=ramazan_shab04_960308004.mp3, type=audio/mp3, size=1482362, origSize=1482362, loaded=0, percent=0, status=QUEUED, lastModifiedDate=Tue Jul 04 2017 04:47:29 GMT+0430 (Iran Daylight Time)
[FilesAdded]
[Refresh]
[QueueChanged]
[FileFiltered] File: id=o_1bog978hksng1mn11kbkp941033a, name=ramazan_shab04_960308004.mp3, type=audio/mp3, size=1482362, origSize=1482362, loaded=0, percent=0, status=QUEUED, lastModifiedDate=Tue Jul 04 2017 04:47:29 GMT+0430 (Iran Daylight Time)
[Browse]
[PostInit]
[Init] Info: runtime=html5 Features: chunks=true, multipart=true, multi_selection=true, dragdrop=true


and


[UploadComplete]
[StateChanged] STOPPED
[Error] code=-200, message=HTTP ?, file=[object Object], response=, status=0, responseHeaders=
[UploadProgress] File: id=o_1bog8mnb1hj162evtm8lg17ahe, name=ramazan_shab23_960327001.mp3, type=audio/mp3, size=42469546, origSize=42469546, loaded=14909440, percent=36, status=UPLOADING, lastModifiedDate=Tue Jul 04 2017 04:07:07 GMT+0430 (Iran Daylight Time) Total: size=42469546, loaded=14909440, uploaded=0, failed=0, queued=1, percent=36, bytesPerSec=116088

[Icom]

I have no problems to use this. Could I maybe get backend access via PM?
But I can first tonight check it. In the meantime could you use the normal upload way. See pic.

With that way file was uploaded, but log is still empty. Access to backend it's not problem, I need your IP address, to add it in access list

[Arno]

@general133:
Thanks for the posted debug. For me it is not a problem with jDownloads but with the PLUpload script and your server settings. You should try to use the Google search with: plupload Failed to open input stream

And please note that I can not give support for the PLUpload script. But this script is not required to work with jDownloads and upload files. It is only an additional possibility and for the most users works it as expected.

[Arno]

@ Icom:
I have it checked but can not find a problem in jDownloads self. So it must be a problem with the PLUpload script. But this is a free open source script and not developed from me. When I try a search in Google with this terms: plupload .part I get some results. As example here: http://www.plupload.com/punbb/viewtopic.php?id=3998

All what I can say is that it seems to be a problem with your server settings. Maybe should you contact your hoster and tell him your problem. And please note that I can not give support for the PLUpload script. But this script is not required to work with jDownloads and upload files. It is only an additional possibility.