Permissions problem

[beatricev]

Hi,

I have a big problem with JDownloads: only administrator can download my new files, but visitors & registered users can't download the files.

Check here:
http://www.beatricevivaldi.com/ginnastica_ritmica/rhythmic-gymnastic-ginnastica-ritmica/codice-norme-e-programmi-2017.html


This affect only the files I've uploaded this month, the older files are ok:
http://www.beatricevivaldi.com/ginnastica_ritmica/component/jdownloads/category/4-versioni-ufficiali-fgi.html?Itemid=-1


I've already checked the Option panel and allowed all the groups to download, and I've repeated the action in every file (see attachments).


Any idea?

Thanks!


[gelöscht durch Administrator]

[ColinM]

Hi
Clearly something has changed.
In order to check out what may be the problem it would be simplerif I could look at the back end with the super admin privileges.  Could you send by PM please.

Colin
PS I will send a PM to you so it is easier to reply

EDIT
You could also try the jD Tools to reset Category and Downloads Permissions to Inherited as it looks as if you set the Download Permission in the Component Options.  But have you set a Deny permission anywhere as it has unforeseen consequences due to the inheritance

[beatricev]

Hi, thank you.

I resolved reinstalling JDownloads and uploading a backup!